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  • Writer's pictureChelle Hartzer

It Happens Every Year (AKA: Fruits and flowers)

This episode marks the 210th weekly blog post. That’s more than four years of weekly (ranting) writing about all things urban pest related and probably a few things that weren’t. It seems like a great time to revisit who I am and what I do (aside from writing this blog every week).

Hi. I’m Chelle. And I’m an entomologist.

I do so much more than just insects. As someone who works in urban pest control, I get all kinds of arthropods including spiders, millipedes, centipedes, scorpions, ticks, and more. It also means I deal with rodents, birds, and other wildlife. If I started to list out all the pests I’ve dealt with, it would likely take up pages.

I work with smaller pest control companies throughout the US and all over the world. Companies that aren’t big enough to need a full time technical and training director: I provide that service on the scale they need it. The “big guys” have their teams of full time entomologists and training specialists. I believe the smaller companies deserve to have those same resources on their level.

My clients get peace of mind knowing they get the best scientific information on pests, products, equipment, and troubleshooting. They get targeted training that helps their people get the information they need, when they need it. They get expert assistance on audited accounts to make their service always meet the audit guidelines. Even better, they get their precious time back; they stop googling and asking around and spend their time managing their people and getting more business. Since I am a Board Certified Entomologist, they can let their customers know they have a BCE on staff, something most smaller pest control companies don’t have.

Because of all that, my clients are able to provide better service to their customers (fewer callbacks) and have been able to increase business with happier clients (better reviews). My clients also have better employee retention because they are better trained, able to solve pest issues faster, and feel more valued.

I don’t just help pest control companies. I also help companies in industries like healthcare, hospitality, food processing, and much more. Industries that have low tolerance for pest issues call on me. I provide an independent assessment (outside of their pest control provider) of any recurring issues, provide plans to solve those problems, and deliver preventative strategies to prevent future issues. This can resolve pest problems fast, prevent them from occurring again, and help them work better with their pest control providers.

As I write this and reflect on the last four years, it has been an amazing and wonderful time helping some incredible companies grow and solve pest problems. If you are one of my current customers: thank you. I really can’t tell you how enjoyable and rewarding it has been to be part of your growth, helping your company. If you are not yet a customer, (why not?!?!) contact me to see what I can do for you.


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