• Chelle Hartzer

Anniversaries (AKA: Please send gifts)

This episode marks the 104th weekly blog post. That’s officially two years of weekly ranting writing about all things urban pest related and probably a few things that weren’t. It seems like a great time to talk about what it is that I do (aside from writing this blog every week).


Hi. I’m Chelle. And I’m an entomologist.



I do so much more than just insects. As someone who works in urban pest control, I get all kinds of arthropods including spiders, millipedes, centipedes, scorpions, ticks, and more. It also means I deal with rodents, birds, and other wildlife. If I started to list out all the pests I’ve dealt with, it would likely take up pages.

I work with small and mid-sized pest control companies all over the US and all over the world. Companies that aren’t big enough to need a full time technical and training director: I provide that service on the scale they need it. The “big guys” have their teams of full time entomologists and training specialists. I believe the smaller companies deserve to have those same resources on the time frame that they need it.


My clients get piece of mind knowing they get the best scientific information on pests, products, equipment, and troubleshooting. They get targeted training that helps their people get the information they need, when they need it. They get expert assistance on audited accounts to make their service always meet the audit guidelines. Even better, they get their precious time back; stop googling and asking around and spend their time managing their people and getting more business. Since I am a Board Certified Entomologist, they can let their customers know they have a BCE on staff, something most smaller pest control companies don’t have.

Because of all that, my clients are able to provide better service to their customers (fewer callbacks) and have been able to increase business with happier clients (better reviews). My clients also have better employee retention because they are better trained, able to solve pest issues faster, and feel more valued.


I don’t just help pest control companies. I also help companies in industries like healthcare, hospitality, food processing, and much more. Industries that have a low tolerance for pest issues. I provide an independent assessment (outside of their pest control provider) of any recurring issues, provide plans to solve those problems, and deliver preventative strategies to prevent future issues. This can resolve pest problems fast, prevent them from occurring again, and help them work better with their pest control providers.

Think of the cost of bad customer reviews, loss of customer loyalty, shut downs, and recalls. If you can avoid that, your company is protected and more successful.


As I write this and reflect over the last two years, it has been an amazing and wonderful two years helping some incredible companies grow and solve pest problems. If you are one of my current customers: thank you. I really can’t tell you how enjoyable and rewarding it has been to be part of your growth, helping your company. If you are not yet a customer, (why not?!?!) contact me to see what I can do for you.


There is no perfect day. There is no right time. For the trajectory to change, there has to be one day when you simply make the choice." – James Clear


Lagniappe – I also have a youtube channel, grab a glass and join me for some great pest info! Also: anniversary gifts can be sent to my business address, find it on my website! 😊






360 PFCS – your urban pest control consultants.

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