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Sometimes pest problems are relatively easy to manage. One or two visits, some targeted treatments, sanitation, and exclusion recommendations, and presto! Problem solved! Then there are the times it isn’t so easy. Particularly when it seems the customer is working against you.   The other day, I was at a location, let’s say it was a bookstore. (It wasn’t, I’m trying to protect the innocent here!) Now, as I was browsing through the bookstore, out of the corner of my eye, I saw

Actually, it’s just rain, and it’s morning. But it’s cold and I just want to curl up with a good book and a cup of tea. While I do have...